Call Centre Project Manager

Salary Range: BDT 30,000 - 40,000.

[Excluding Sales Bonus]

About

DigiFea is your one-stop shop for a wide range of outsourcing services. We help businesses grow faster, provide simpler and more personal customer experiences, and build stronger customer relationships.

Position Overview

Join Team DigiFea as a Call Center Project Manager [Night Shift] International Project! This position requires a minimum of 2 year of experience in an international call center environment.

Responsibilities

  • Work night shifts from the office (9:00 PM – 6:00 AM).
  • Recruit, interview, hire, and train qualified call center representatives.
  • Set goals, conduct reviews, and provide feedback to improve staff performance.
  • Create a positive and productive work environment.
  • Identify and address barriers preventing agents from getting leads.

Requirements

  • Must be fluent in English (Must have excellent speaking and listening skills).
  • Identify call center issues and develop projects to address them.
  • Experience with Janitorial/Real Estate/Solar campaigns.
  • Must be experienced in a related field (Minimum 2 year)
  • Excellent team and project management skills.

Why Join DigiFea?

  • Fastest Growing Company: DigiFea is one of the fastest-growing companies in Bangladesh, offering ample opportunities for career advancement.
  • Friendly Environment: We foster a welcoming and collaborative work environment that encourages innovation and teamwork.
  • Professional Development: We provide numerous opportunities for professional growth and skill enhancement.
  • Attractive Benefits: Competitive salary packages, including performance bonuses and other incentives.

How to Apply?

Please include a cover letter with your CV.

𝐄𝐦𝐚𝐢𝐥: info@digifea.com

𝐄𝐦𝐚𝐢𝐥 𝐒𝐮𝐛𝐣𝐞𝐜𝐭: Applying as Call Center Project Manager

Ready to apply? We’re excited to meet you!

After receiving your application, our HR team will review your CV, contact you, and schedule a physical interview.

Other Benefits

  • Attendance Bonus.
  • Dinner Allowance.
  • Transportation Allowance.
  • USA Federal Holiday.
  • Festival Bonus.
  • Advance Salary/Loan Facility
  • Receive a Yearly Profit Share of 24,000 BDT.
  • Salary Increment Every 10 Months.
  • Unlimited Tea/coffee During Office Hours.
  • Daily Snacks Will Be Provided.