Call Centre Project Manager
Salary Range: BDT 30,000 - 40,000.
[Excluding Sales Bonus]About
DigiFea is your one-stop shop for a wide range of outsourcing services. We help businesses grow faster, provide simpler and more personal customer experiences, and build stronger customer relationships.
Position Overview
Join Team DigiFea as a Call Center Project Manager [Night Shift] International Project! This position requires a minimum of 2 year of experience in an international call center environment.
Responsibilities
- Work night shifts from the office (9:00 PM – 6:00 AM).
- Recruit, interview, hire, and train qualified call center representatives.
- Set goals, conduct reviews, and provide feedback to improve staff performance.
- Create a positive and productive work environment.
- Identify and address barriers preventing agents from getting leads.
Requirements
- Must be fluent in English (Must have excellent speaking and listening skills).
- Identify call center issues and develop projects to address them.
- Experience with Janitorial/Real Estate/Solar campaigns.
- Must be experienced in a related field (Minimum 2 year)
- Excellent team and project management skills.
Why Join DigiFea?
- Fastest Growing Company: DigiFea is one of the fastest-growing companies in Bangladesh, offering ample opportunities for career advancement.
- Friendly Environment: We foster a welcoming and collaborative work environment that encourages innovation and teamwork.
- Professional Development: We provide numerous opportunities for professional growth and skill enhancement.
- Attractive Benefits: Competitive salary packages, including performance bonuses and other incentives.
How to Apply?
Please include a cover letter with your CV.
𝐄𝐦𝐚𝐢𝐥: info@digifea.com
𝐄𝐦𝐚𝐢𝐥 𝐒𝐮𝐛𝐣𝐞𝐜𝐭: Applying as Call Center Project Manager
Ready to apply? We’re excited to meet you!
Call Centre Project Manager
After receiving your application, our HR team will review your CV, contact you, and schedule a physical interview.
Other Benefits
- Attendance Bonus.
- Dinner Allowance.
- Transportation Allowance.
- USA Federal Holiday.
- Festival Bonus.
- Advance Salary/Loan Facility
- Receive a Yearly Profit Share of 24,000 BDT.
- Salary Increment Every 10 Months.
- Unlimited Tea/coffee During Office Hours.
- Daily Snacks Will Be Provided.