Job Circular for Client Support Executive (Night Shift)

Client Support Executive (Night Shift)

Salary Range: BDT 22,000 - 30,000.

About

DigiFea is your one-stop shop for a wide range of outsourcing services. We help businesses grow faster, provide simpler and more personal customer experiences, and build stronger customer relationships.

Position Overview

Team DigiFea is seeking talented Client Support Executives for an international project (Night Shift). Ideal candidates must be fluent in English and possess basic knowledge of Search Engine Optimization (SEO), Digital Marketing, or Website Design & Development.

Responsibilities

  • Work night shifts from the office (9:00 PM – 6:00 AM).
  • Must have excellent speaking and listening skills in English.
  • Either prior experience as a client service representative or in providing international customer support.
  • Active listening and strong phone contact managing abilities.
  • Working knowledge of CRM procedures and systems.
  • Call international clients on both incoming and outgoing calls.
  • To satisfy customers, determine and evaluate their needs.
  • To answer consumer questions, one must possess a thorough understanding of the company’s goods and services.
  • Handle client concerns, offer suitable solutions and alternatives within the allotted period, and then follow up to make sure the issue has been resolved.

Requirements

  • Must be fluent in English (Must have excellent speaking and listening skills).
  • ย Basic Knowledge of Search Engine Optimization (SEO) or Digital Marketing or Website Design & Development.

Why Join DigiFea?

  • Fastest Growing Company: DigiFea is one of the fastest-growing companies in Bangladesh, offering ample opportunities for career advancement.
  • Friendly Environment: We foster a welcoming and collaborative work environment that encourages innovation and teamwork.
  • Professional Development: We provide numerous opportunities for professional growth and skill enhancement.
  • Attractive Benefits: Competitive salary packages, including performance bonuses and other incentives.

How to Apply?

Please include a cover letter with your CV.

๐„๐ฆ๐š๐ข๐ฅ: info@digifea.com

๐„๐ฆ๐š๐ข๐ฅ ๐’๐ฎ๐›๐ฃ๐ž๐œ๐ญ: Applying as Client Support Executive

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Client Support Executive

      First Name *

      Last Name *

      Email Address *

      Phone Number *

      English Fluency Level *

      Your Basic Expertise?*

      Your Message *

    Upload CV .pdf format

    Sending your CV will make things easier for us to qualify your application

    After receiving your application, our HR team will review your CV, contact you, and schedule a physical interview.

    Other Benefits

    • Attendance Bonus.
    • Dinner Allowance.
    • Transportation Allowance.
    • USA Federal Holiday.
    • Festival Bonus.
    • Advance Salary/Loan Facility
    • Salary Increment Every 10 Months.
    • Yearly Bonus 24,000 BDT.
    • Unlimited Tea/coffee During Office Hours.
    • Daily Snacks Will Be Provided.