Job Opportunity (Night Shift): Assistant Project Coordinator (Telesales)
Team DigiFea is currently seeking for enthusiastic and skilled “Assistant Project Coordinator (Telesales)” with exceptional communication abilities in English.
Office Location: 622, Mizan Square (7th Floor), Begum Rokeya Ave, Kazipara, Mirpur 10, Dhaka 1216
Number of Vacancies: 03
Please Note: If you are not Fluent in English and Have Issues with Night Shift, kindly do not apply.
Key Responsibilities:
✔ Familiarity with CRM procedures and systems.
✔ Identify and evaluate customer needs to ensure satisfaction.
✔ Go above and beyond to engage customers effectively.
✔ Demonstrate leadership skills to lead the team.
✔ Motivated to improve and contribute as a team player.
✔ Additional tasks will be assigned as needed.
✔ Perform statistical analysis and report to the Manager.
✔ Adhere to communication procedures, guidelines, and policies.
✔ Willingness to go the extra mile in actively engaging customers.
Academic Qualifications:
✔ A minimum of O Level, A-Level, or Bachelor’s degree in any discipline is required.
Job Requirements:
✔ Fluency in English is mandatory.
✔ Prior experience in the telemarketing sector.
✔ Excellent presentation skills, including visual representation over Zoom or other platforms.
✔ Strong phone contact handling abilities and active listening skills.
✔ Customer-focused with the flexibility to respond to various personalities.
✔ Effective multitasking, prioritization, and time management skills.
✔ Ability to assist clients in finding solutions to their issues.
Compensation & Other Benefits:
✔ Performance bonus up to 0-2,000 BDT from the first month on top of the basic salary.
✔ Attendance Bonus of 4,000 BDT
✔ Dinner allowance of 2,500 BDT
✔ Transportation Allowance of Tk. 1,500 BDT
✔ Highly attractive Sales Bonus.
✔ 5 days a week work schedule (Weekly 2 holidays).
✔ USA Federal Holidays.
✔ 15 Annual Paid Leave after completing 6 months.
✔ Salary Review: Half Yearly.
✔ Festival Bonus: 2 (Yearly) after completing 6 months.
✔ Unlimited tea/coffee during office hours.
✔ Snacks are provided once per day during office hours.
✔ Yearly recreation based on performance.
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Gross Salary: BDT 25,000 to 27,000 (Including Everything)
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Interested candidates may send their CVs to info@digifea.com
[Note: Please ensure that the job title is mentioned in the subject section of your email.]